Alexa

CAREERS AT SOFTLOGIC Softlogic is a highly diversified Group of Companies with over 9000 employees in Sri Lanka and Australia and an annual turnover of approximately US$ 376 million. With a diversified portfolio of business, the Softlogic Group is one of the most diversified, conglomerates in the country. We have built strong, sustainable market leading positions in a range of high growth sectors, including IT, Telecommunications, Health Care, Retail, Financial Services, Automobiles and Leisure. Please refer to the job advert for further information.
Full-Time
Colombo
Attractive Salary plus comprehensive benefits

Senior Executive - Customer Services

Job Profile

  • Co-ordinate/communicate with customers relating to after sales support requirements.
  • Assigning Technicians at breakdown calls, define travel route for Colombo Technicians, follow-up pending calls and drive technicians to get repairs to be done as early as possible
  • Analyze Spare parts requirements and assist in placing orders.
  • Liaise with principals where required. Email communication with customers, suppliers & management.

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