Minimum of 3-4 years of work experience, of which at least 2 years in a supervisory role. Please refer to the job advert for further information.
WE ARE HIRING!
RRD is a leading global provider of multichannel business communications services and marketing solutions. RRD offers a comprehensive portfolio of capabilities, experience and scale that enables organizations around the world to create, manage, deliver, and optimize their marketing and business communications strategies.
ASSOCIATE CLIENT MANAGER (AMBALANGODA)
WHY WORK FOR US?
- Meritocratic culture
- Continuous learning environment
- Exposure to global best practices
- Fun work-place
ROLE DESCRIPTION
- Act as an important link between the client and the Operations Team.
- Attend to client calls, interacting with clients frequently.
- Manage job queues and communicate feedback to Operations Team.
- Oversee and coordinate the day-to-day activities with the production team and ensure smooth workflow, resource allocation, and timely delivery of services.
- Maintain accuracy in jobs submitted to clients.
- Responsible for quality and timely completion of all projects.
QUALIFICATIONS
- G.C.E. Advance Level/Graduate / Post Graduate Diploma
- Good communications skills & Technical know-how of MS Office Suite
EXPERIENCE
- Minimum of 3-4 years of work experience, of which at least 2 years in a supervisory role.
- Work Schedule: Ability to work flexible schedule during day, night and weekend/holiday shifts
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